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管理顾问 · 安拓奥古（北京）人力资源服务-kaiyunI体育官网网页登录入口-ios/安卓/手机版app下载

简历处理快

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职位介绍: Leadership and Management  Lead and Manage Service Business, Service marketing, Service operation and Clinical Support teams.  Develop the overall Service Business, Service operation strategy, collaborating with Field Service ,Technical Support leaders and Logistic leaders.  Build a valued, credible, positive and collaborative relationship with the Sales and Marketing organization and business leaders.  Operate in synchronization with the Finance Operation requirements.  Ensure all regulatory and compliance measures are met within company.  Assist Project Managers, Service Managers and Sales Operations management in making appropriate business decisions while negotiating with customers.  Provide industry leading strategic and operational leadership; successfully drive desired performance.  Provide leadership to continue growth, development and mentoring of the teams, creating a “Best-in-Class” organization with a strong focus on the execution.  Recruit, develop and coach staff of the organization while providing clear strategic and operational direction.  Ensure organizational structures, resource allocations, and employee relations are effective and successfully driving a high level of employee engagement and commitment. Operational Accountabilities  Leader Service Business and Marketing team to accomplish Service business revenue goal.  Manager a “Best-in-class” Customer Support organization that will provide efficient back office support to the Customers.  Ensure that proper information and updates are maintained in Service Max. Supports ServiceMax future improvements.  Coordinates internal teams and resources to secure on time delivery of spare parts and finish goods.  Optimize shipment methods.  Review and suggest warehouse strategy for spare parts and finished products.  Improve Trade Compliance practices, tools and controls.  Forecast demand that ensures availability of materials and products. Determine inventories strategy and policy to increase inventory turns and/or optimize customer service. Performance Management  Leader Service marketing and business team to achieve Service business objectives.  Coordinate and develop standardization with reporting, scorecards and performance trending used for data driven decisions and corrective actions.  Define and monitor performance metrics in line with business objectives and provide performance feedback.  Meet financial commitments for departmental costs; serve as a key participant in the generation of departmental budgets.  Drive continuous improvements and changes of the CNNC Accuray quality system to ensure ongoing effectiveness and efficiency. Qualifications  Master degree or other qualifications with significant related work experience (10 years’ experience minimum).  Experienced in the medical device industry, or similarly regulated industry, with an understanding of Customer Service.  Experienced in medical equipment Service business and understanding of customer needs.  Demonstrated success creating and implementing internal processes and controls in Service organization.  Proven ability to translate strategy into day to day operations.  Proficient in Microsoft Office and basic financial analysis including the creation, forecast and achievement of organization budgets.  Excellent problem solving and organizational skills, including ability to plan, organize and prioritize assignments independent of direct supervision is preferred.  Excellent verbal and written communication skills along with strong presentation skills in English.  A positive, outgoing attitude and the ability to work and interact with personnel at all levels of the company’s infrastructure.  Able to quickly building solid trusting relationships with all stakeholders (internal and external)  Experience hiring great talent, providing constructive feedback and building high performance teams.

其他信息: 语言要求：英语; 行业要求：医疗器械

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