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Human Resource Professional · 安瑞雅信息技术服务（大连）-kaiyunI体育官网网页登录入口-ios/安卓/手机版app下载

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职位介绍: The Role The SME acts as the NGA operational representative for the clients served in the allocated region. He/She has a mission to ensure that HR outsourced services for those clients are delivered according to all aspects of the contract in terms of timeliness, quality and in line with the agreed service levels Main Responsibility · Acts as the main operational representative for a portfolio of clients to ensure that local service level delivery happens as agreed. Develop plans and strategies within HRO to ensure all client and company objectives are met · Maintains operational proficiencies of an account(s) by managing the delivery of support services and operational requirements of the client as outlined in assigned contract · Provides the team staffs with clear objectives, direction and support to ensure that KPI’s are being met and sustained · Provides operational and service level data to the client as requested to build confidence and credibility in the services being provided. · Assesses impact (including mitigation of risk) for local change requests for accounts within direct control · Works closely with Service Delivery Manager and regional SME to represent operations towards the client · Ensure compliance and regulatory standards are met · Communicate clearly and effectively with the team and ensure team members have the appropriate level of support and direction required to achieve their objectives · Adherence to NGA and Client procedures and policies · Attend to other ad-hoc assignments required. Skills and Experience NGA Human Resources offers you a unique chance to build a career in a vibrant, agile and growing organization, yet one with truly global client relationships and a wide range of opportunities. At NGA, we’re dedicated to our clients, and we operate as a single, global team striving for excellence and innovation in everything we do. Talk to NGA and discover what A World of Opportunity can mean for you. We offer: · Statutory social security & housing fund benefit · Group insurance · Meal, transportation, & heating allowance You have: · Ability to guide individuals toward goal achievement using negotiation, teamwork / collaboration, · Motivation and staff development skills including the ability to act as a role model within the organization. · Ability to demonstrate innovation and good judgement / problem solving skills when making decisions. · Ability to establish a course of action for self and others to accomplish a specific goal while using appropriate resources. · Ability to coach, develops action plans, which maximize performance and provide effective feedback. Proven ability to analyze and improve work processes and policies It would be better if you also have: · Excellent customer service / support skills, ability to work well under pressure, professional demeanor and strong written and oral communication skills. · Must have proficiency with various software applications programs including Lotus Notes, Microsoft Word, and Excel. NGA Human Resources is a global, Human Resources services provider offering innovative HR business solutions through HR Technology, HR Outsourcing, and HR Consulting. NGA is uniquely positioned to help HR leaders realise the true value of workforce management. We combine a focus on customer value with many years of experience in HR consulting, HR outsourcing and HR technology. This is the core of our business and why we are recognised as a leader in the global HR solutions market. Our 8,500 employees are dedicated to delivering excellence through HR consulting, HR outsourcing and HR technology. As a recognised global HR services leader, we have offices in 35 countries on five continents, supporting customers in more than 100 countries. ● Over 1,000 ERP-based HR implementations globally ● 3,000 Large Enterprise customers ● 10,000 Small and Medium customers ● Over 20% of FORTUNE Global 500® companies serviced ● 40% of UK working population are paid by NGA Human Resources’ solutions totalling 54 million payslips produced per annum servicing 19 million UK workers Our Values One Team: Ours is an interactive environment. We celebrate our diversity and recognise the strength of what we can achieve as a united team. Innovation: We are a creative and resourceful organisation. We have a talent for looking at things differently and are passionate about bringing new ideas to life. Speed: Our energy and focus means that we always deliver quality, quickly and efficiently Responsibility: We can count on each other. We personally take responsibility for delivering on our promises. We trust our colleagues to do the same. Excellence: We are committed to excellence. Our internal and external customers are at the heart of everything we do and we strive to over-achieve.

其他信息: 语言要求：英语、日语、普通话

公司简介

NGAHR安瑞雅信息技术服务（大连）-kaiyunI体育官网网页登录入口-ios/安卓/手机版app下载，是英资全球五大人力资源服务供应商之一，在五大洲35个国家设有分公司。在亚太区，我们有8个分公司，3个全球服务中心和1个数据处理中心，分别在中国、香港、菲律宾、马来西亚、新加坡、澳大利亚、新西兰、印度和泰国。大连运营中心自2005年10月建立运营至今，主要为大中华区、日本及韩国客户提供一站式的人事外包服务，其中包括员工管理，薪酬，福利，招聘，培训以及人才管理等。同时，也为亚太区提供内部人事系统技术支持服务。我们是全球***的人力资源软件及服务供应商，为各种规模的企业，包括全球财富***和众多政府机关单位，提供创新的人力资源商业解决方案。通过战略管理咨询、外包服务、系统整合以及***软件方案，我们的8000名员工致力于为客户提供卓越人力资源服务。 We are a leading global Human Resources software & services provider offering innovative HR business solutions to employers of all sizes, including Global Fortune® 500 companies and many Public Sector organizations. We help HR executives optimize their HR service delivery through smarter process and more efficient technology, supporting key HR areas like workforce administration, payroll, benefits, recruitment, learning, and talent management. Our 8,000 employees are dedicated to HR excellence through strategic business consulting, outsourcing services, systems integration and best-of-breed software solutions. NorthgateArinso is one of the 5 largest HR service providers worldwide and has offices in 35 countries on 5 continents.

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