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职位介绍: Job Description: 1、Providing leadership, mentoring and guidance of the IT Infrastructure Program, Operations and Field Services Engineers regionally, while leading the team with day to day management. T 2、This role provides the IT infrastructure operations management – China with a primary contact point for development and implementation of department specific and/or major projects delivery through providing input/leadership within their area of expertise. Job Responsibilities: * Directly manage China Infra IT team including Cloud, hosting, network, field service and Infra program members. * Continue develop a high-quality site support organization, attracting & developing talented people with the China region * Manage the Cloud based hosting like MS Azure, AWS etc. * Manage the Data centers and computer rooms, cloud knowledge is a plus * Take a positive and leading role in the delivery of desktop expertise to assist with management strategies of the organization * Ensure that projects are delivered flawlessly within agreed timeline and budget * Regional operational management of IT field services engineers, including but not limited to: * Maintain/Exceed established IT Service Levels * Assist with establishing/refining relevant IT desktop/client services procedures * Manage regional service delivery expectations and customer satisfaction targets * Manage regional support teams in the area of risk mitigation associated to aging hardware, software, audits, Disaster Recovery, Virus Protection and Patch Management * To work inline and with reference to Incident, Problem, Configuration, Change and Release management * Effectively manage cost * Manage local IT spend with pre-defined budget constraints, as they pertain to IT Infrastructure * Identify year on year productivity improvements * Manage all project spend within budget * Identify project cost reduction opportunities 任职要求Job Requirements: 1. * Experience with PC hardware, operating systems and Office productivity application software * Working knowledge of Microsoft Active Directory, SCCM, and Microsoft Outlook is a plus. Additional experience with networking and RF technology is a plus * Experience of working in a customer focused IT support environment which has included technical problem resolution * Experience of supervising and line managing staff * Experience with developing / managing budgets * Experience leading enterprise desktop operations 2. Essential Analytical Skills: Strong inter-personal skills and relationship management Excellent written and verbal English communication and presentation skills 3. Academic Requirements: * Bachelor’s Degree in Computer Science, Information Systems or another related field * Typically has 5-10 years of IT and business/industry work experience, with at least 1 years of experience in a supervisory role. * Technical certifications in Microsoft and Networking technology is a plus but not required * Cyber security experience was preferred.

其他信息: 语言要求：英语; 行业要求：机械/设备

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